Privacy Policy for 1Win Online Casino

Introduction

Welcome to 1Win Online Casino. Protecting your personal information and privacy is one of our top priorities. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit our website, https://1win.com, including access via mobile devices, our software, and related services. By using our platform, you agree to the practices described in this policy.

Data Controller Information

The data controller for your personal information is 1Win Online Casino, licensed by the Curacao eGaming Authority. Should you have any questions or concerns regarding this policy, feel free to reach out to us:

Data We Collect

We collect various types of information to ensure we deliver the best possible gaming experience. This includes:

  • Personal Identification Information:
    • Mandatory Information: Full name, email address, phone number, date of birth, and residential address.
    • Verification Information: Copies of identity documents like a passport, national ID, or driving license.
  • Account and Financial Information:
    • Transactional Data: Details of deposits, withdrawals, and gaming activities.
    • Banking Data: Payment details such as bank accounts, e-wallets, or cryptocurrency wallet addresses.
  • Technical Information:
    • Device Data: IP address, browser type, operating system, and device specifications.
    • Usage Data: Pages viewed, time spent on the site, clicks, and interactions.
    • Cookies: Data collected via cookies and other tracking technologies.
  • Marketing Preferences:
    • Preferences for receiving promotional materials and notifications.

How We Use Your Data

Your data is processed for the following purposes:

  • Service Provision:
    • To manage your account, verify identity, and process transactions.
    • To optimize your gaming experience with personalized features.
  • Legal and Regulatory Compliance:
    • To meet regulatory requirements under Curacao license guidelines and EU laws, such as GDPR.
    • To perform anti-fraud checks, KYC (Know Your Customer), and AML (Anti-Money Laundering) verifications.
  • Communication and Support:
    • To address inquiries, provide support, and communicate updates about your account.
  • Marketing:
    • With your consent, to send exclusive offers, bonuses, and promotional updates.
  • Analytics and Improvements:
    • To analyze user behavior for service improvement and enhanced security.

Sharing and Disclosure of Data

We may share your data under the following circumstances:

  • Service Providers:
    • Third-party services for payment processing, identity verification, IT support, and analytics.
  • Legal Authorities and Regulators:
    • To comply with legal obligations, prevent fraud, or safeguard platform security.
  • Marketing Partners:
    • With your consent, to deliver targeted advertising or promotional materials.

International Data Transfers

Since 1Win operates under a Curacao license, some data may be transferred outside the EU. All transfers adhere to GDPR standards to ensure your personal information remains secure.

Data Retention

Your personal data will only be stored as long as necessary for the purposes outlined in this policy. Regulatory and tax requirements may mandate that certain data is retained for up to 10 years.

Your Rights

As a user, you have the following rights regarding your personal data:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Request corrections to inaccurate data.
  • Right to Erasure: Request the deletion of your data under specific conditions.
  • Right to Restriction: Restrict certain types of data processing.
  • Right to Data Portability: Receive your data in a transferable format.
  • Right to Withdraw Consent: Withdraw consent for data processing at any time.
  • Right to Lodge a Complaint: File a complaint with your local data protection authority.

For assistance with these rights, contact us at [email protected].

Security Measures

We use advanced security protocols to protect your data:

  • Encryption: All data transfers are encrypted with SSL technology.
  • Access Control: Access to personal data is restricted to authorized personnel.
  • Audits: Regular audits ensure compliance with data protection laws.
  • Anonymization: Where applicable, data is anonymized to enhance user privacy.

Cookie Policy

Our site utilizes cookies and similar technologies to enhance your experience. Cookies allow us to analyze site usage, deliver personalized content, and serve targeted advertisements. By using our website, you consent to our use of cookies. You can disable cookies via your browser settings, though some features may be affected.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect service enhancements or changes in legal requirements. Significant updates will be communicated via email or through a notice on our site.

Contact Us

For inquiries regarding this Privacy Policy or how your data is handled, please reach out:

Thank you for choosing 1Win Online Casino. Your privacy is our priority, and we’re committed to delivering a secure and enjoyable gaming experience.

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